HYBRID HUMIDIFIER & Purifier H680

FAQ

These FAQs relate to the appliance: H680

Click here to check the general questions and answers

How can I hide the Cleaning required indicator

Press and hold the triangle buttons simultaneously for 3 seconds.

Why does the cleaning symbol appear after just a week
  • Depending on appliance use, the cleaning symbol may appear earlier than our recommended monthly cleaning interval.
  • Press and hold the triangle buttons simultaneously for 3 seconds to hide the cleaning symbol.
  • Please comply with the appliance operating manual. The operating manual is included in the appliance packaging and can be downloaded on this website for any appliance under "Details & Downloads".
Why does the cleaning symbol appear right after using cleaning mode
  • The water base was not emptied after operation in cleaning mode. Empty the water base and reinsert it into the appliance.
  • Cleaning mode was canceled. Press and hold the triangle buttons simultaneously for 3 seconds to hide the cleaning symbol.
  • Please comply with the appliance operating manual. The operating manual is included in the appliance packaging and can be downloaded on this website for any appliance under "Details & Downloads".
Why does the HYBRID appliance display Error E2
  • Fan blade may be blocked.
  • Unplug the appliance, check that the fan blade can turn freely, plug the appliance back in; contact a service center if the problem persists.
  • Please comply with the appliance operating manual. The operating manual is included in the appliance packaging and can be downloaded on this website for any appliance under "Details & Downloads". 
Why does the HYBRID appliance display Error E3
  • Drum may be blocked.
  • Unplug the appliance, check that the drum can turn freely, plug the appliance back in; contact a service center if the problem persists.
  • Please comply with the appliance operating manual. The operating manual is included in the appliance packaging and can be downloaded on this website for any appliance under "Details & Downloads". 
What do the flashing symbols on the display indicate
  • Please comply with the appliance operating manual. The operating manual is included in the appliance packaging and can be downloaded on this website for any appliance under "Details & Downloads".
The HYBRID appliance is emitting sounds
  • The evaporator mat may have been incorrectly inserted into the drum.
  • Please comply with the appliance operating manual. The operating manual is included in the appliance packaging and can be downloaded on this website for any appliance under "Details & Downloads".
What type of filter does the HYBRID appliance contain

A Hepa 11 filter combined with an active carbon filter.

Can the evaporator mat be cleaned / descaled
  • Yes. Remove the evaporator mat from the drum and clean it in water.
  • Please comply with the appliance operating manual. The operating manual is included in the appliance packaging and can be downloaded on this website for any appliance under "Details & Downloads".
Desired relative humidity is not reached
  • There is a high level of air circulation in the room. Close doors and windows. 
  • The appliance is standing next to a poorly insulated window or door, which causes air to circulate.
  • In rooms with high ceilings, the humidifying process takes longer.
  • The windows are open, which lets cold, dry air into the room. Close windows. 
  • Do not stop using ventilation.
The HYBRID appliance has a bad smell
  • The water in the water tank and water base has been there for a long time.
  • The appliance is dirty. 
  • Please comply with the appliance operating manual. The operating manual is included in the appliance packaging and can be downloaded on this website for any appliance under "Details & Downloads".
What kind of accessories are required for a HYBRID appliance
  • We recommend the A7417 EZCal cleaning and descaling agent for BONECO humidifiers.

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